Purchase is simple, add items to the shopping cart and when you are ready, check out like any other website by following the steps. You can use Paypal or a credit card. Please contact me if you experience any problems with the cart and I will endeavor to resolve it quickly. If you prefer to send a check, contact me so that I can take the item from the website while I await your check and clearance through my bank. I also take money orders. If the item shows as unavailable, that means it has been sold and is awaiting update in the system.
Shipping by United States Postal Service is Free in the Continental United States. Please contact me for Hawaii or Alaska. For now I do not ship worldwide, however I will ship to APO addresses in support of our military. If you need expedited shipping, contact me for a price. I will ship your jewelry the next business day after confirmed payment unless it is a custom order.
If for any reason you are dissatisfied, you may return it within 10 days of receipt for a full refund, after that a credit will be given after jewelry is returned in original condition. I will do my best to make your purchase satisfactory. If sizing or any other problem cannot be fixed, then your money will be returned using the same method that you paid. I do not pay for return shipping however unless there was a mistake on my part. Bottom line though, I will try very hard to make your shopping experience with me a pleasant one. Communication is the key, so please don't hesitate to contact me.
Any jewelry that needs repair within one year of purchase will be fixed at no charge provided there are no parts missing and the item has not been damaged. If any stones need to be replaced there will be a charge for missing materials. There is no charge for labor but there will be a charge for shipping.
For repairs after one year there will be a charge based on the number of strands, complexity and time involved. Please request price in advance.
I am not responsible for returned items that are lost during shipping. Please purchase insurance.
Thank you and I hope you enjoy your shopping experience.